For buyers
Pay only for what arrives
Your money stays in escrow until you confirm the goods have been delivered.
Escrow
Money that moves when the goods do
Hold payment in escrow until delivery is confirmed. Buyers know their money is safe. Sellers know it is there.
Trust is the hardest part of trading with someone new. Escrow takes it off the table for both sides.
How funds move
Agreed upfront, released on delivery
Both sides agree the release conditions before any money moves.
Funded before shipping
The seller can see the funds are held before they ship a thing.
Released on confirmation
Funds go to the seller once delivery is confirmed against the order.
Problems reviewed fairly
If something goes wrong, our team looks at the evidence from both sides before any money moves.
Both sides covered
One agreement, two kinds of peace of mind
For sellers
Ship knowing you will be paid
See the full payment held before you ship, and get paid as soon as delivery is confirmed.
How it works
Five steps, no leap of faith
- 01
Agree terms
Buyer and seller agree the goods, the price and what counts as delivered.
- 02
Fund escrow
The buyer pays into escrow. The seller sees it is held.
- 03
Ship and track
The seller ships and both sides follow the shipment on Tradelynz.
- 04
Confirm delivery
The buyer confirms the goods arrived as agreed.
- 05
Release
The funds are released to the seller.
Questions
Escrow questions
When is the money released?
When the buyer confirms delivery under the terms both sides agreed before the escrow was funded.
What if the goods arrive damaged or incomplete?
Raise it on the order before confirming delivery. Our team reviews the evidence from both sides before any money moves.
Can the buyer take the money back after funding?
Not on their own. Funds in escrow follow the agreed conditions, so the seller can ship with confidence.
What does escrow cost?
The cost is shown before you fund an escrow, so both sides know it upfront.